Our free pre-installation surveys provide you with a clear explanation of what’s needed – and what isn’t.
Viridian’s home insulation survey process
What is a home insulation survey?
A home insulation survey (or a suitability survey) is a professional assessment which we carry out to determine the condition of the existing material (if any) in your property or to check the general suitability of your home for insulation installation.
Before we install any insulation product, we’ll always carry out a free, no-obligation survey. At Viridian, they are conducted by our trained and qualified surveyors who ensure the insulation solution we recommend is both suitable and cost-effective for your home – with clear next steps and transparent, competitive pricing.
We carry out free, no-obligation surveys for:
- Cavity wall insulation, removal, and cleaning services
- Loft insulation, removal and cleaning services, and add-on installations
Why carry out a home insulation survey?
At Viridian, we believe that every insulation project should start with transparency, trust, and expert advice. That’s why we carry out a (completely!) free home insulation survey before any installation takes place. While this survey process is essential for industry compliance and quality assurance, its purpose goes far beyond that. Here’s why we offer it:
- To ensure your property is suitable – Not every home is immediately ready for insulation. Our insulation survey allows us to assess the structure and condition of your property — from cavity wall depth to loft accessibility and ventilation — ensuring the installation will be feasible, as well as safe, effective, and long-lasting.
- To identify any underlying issues – During the survey, our qualified surveyors check for issues such as damp, blocked cavities, faulty loft insulation, poor ventilation, or structural defects. Spotting these early prevents future problems and ensures any work we carry out is based on a thorough assessment.
- To provide honest, tailored advice – Every home is different — and so is every homeowner’s goal. Whether you’re looking to reduce energy bills, improve warmth, or make use of inaccessible loft space, the survey helps us recommend the right approach for your requirements and expectations.
- To offer clear, transparent pricing – Following the survey, we’ll explain exactly what’s required, why it’s needed, and provide a detailed breakdown of costs for materials and installation – we always take a customer-first approach with our home insulation survey process and quotation.
- To give you peace of mind – Our free insulation survey gives you the knowledge and confidence to make an informed decision. You’re under no obligation to proceed, but you’ll have all the facts in front of you — with expert answers to questions along the way.
Following a professional process
Once you’ve requested a survey, you can expect to hear back from us within around 2 working hours (our office is open from 9 to 5, Mondays to Fridays). Once we’ve confirmed your details, you can then expect to hear from one of our office staff later that same day, or on the next working day, and they’ll arrange an appointment with our surveyor.
Our cavity wall survey follows a few crucial steps to ensure a proper inspection is carried out:
- Initial assessment – this allows us to make sure the property is suitable
- Drill inspection holes – small holes are then drilled in the external walls to check the condition of the cavity and its width
- Borescope inspection – the cavity is then scoped to inspect for any debris, insulation, damp, or obstructions
- Ventilation and DPC checks – it is part of the procedure to also confirm ventilation paths and that there is nothing bridging the damp proof course
Our loft survey process includes:
- Initial access check – we need to confirm there is safe access to the loft in order to carry out your works
- Measure area and check existing insulation – assessing the area and condition of your current insulation (if any) allows us to provide an accurate and transparent quote depending on your goals
- Ventilation checks – our surveyor will ensure ventilation outlets are clear and will not be blocked during the installation process
- Identification of pipes, wiring, downlights, or boarding – making note of these factors will add further clarity to the complexity of the job and the quotation you will receive
By Viridian’s qualified surveyors
Our surveyors are not salespeople. They are insulation specialists who simply recommend the best solution for your property, so they’ll never stay at your home longer than required or use high pressure tactics. Instead, they’ll complete a thorough inspection and leave you with a no-obligation quote that will be valid for one month.
A detailed post-survey report will be sent to you electronically and will include all the information you require along with the photos of your property that we have used to determine your quote. And if you think of a question you should have asked after our surveyor has left, no problem – please just give us a call.
Read our blog or visit the Viridian Facebook page to learn more about insulation, cavity wall insulation, what we do and how we work.
